What truly separates forgettable service from transformative hospitality in luxury living? John and Kevin break down the 95/5 rule inspired by Will Guidara's 'Unreasonable Hospitality', reveal Valei’s approach to proactive home protection and legacy care, and introduce how new tools like the AI Concierge app are engineered to deliver effortless—and memorable—homeownership. Expect real-life stories, expert insights, and a new standard for what luxury truly means.
About the podcast
Valei’s Elevated Luxury Living Podcast is your trusted guide to stress-free luxury homeownership. Designed for high-net-worth individuals, each episode delivers expert tips, exclusive services, and practical solutions from Valei’s seasoned team—ensuring your home remains a sanctuary of ease, elegance, and pride. Discover how to elevate every aspect of your living experience.
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